Terms & Conditions

Doctor Computers™





1. DISCLAIMER 1.1 Doctor Computers will only perform and provide computer services, repairs, and upgrades as requested by the customer.  Doctor Computers will conduct honest, reasonable, and considerate services.  The goal is to provide the highest quality of service and support, but specific results cannot be guaranteed. 1.2 Computer service/repairs are provided as a service.  There may be circumstances under which your computer can not be repaired.  1.3 The length of time required to service/repair your computer cannot be predicted. 1.4 You understand that in the process of working on your computer equipment, there is a potential for data loss. You agree that you have made the necessary backups of your data so that, in the event of such loss, the data can be restored. Doctor Computers will not be responsible for data loss. (See para 4.4 below) 1.5 You authorize the technician(s) providing the service or repair to install anti-virus and any other necessary software on your computer to perform the required services. 


2. BILLING TERMS 2.1 Computer Services/Repair are billed on an hourly basis at $135.00 per hour.  Charges will be calculated in quarter-hour increments. 2.2 Estimates shall be given upon request but are not guaranteed as the length of time required to service/repair your computer cannot be predicted due to ongoing variables. 2.3 Every effort will be made to inform you of the services/repair process in real-time.


3. PAYMENT TERMS  3.1 Full payment is due upon completion of services, upgrades, or repairs. 3.2 Computer parts, hardware, or/and software that are ordered or special ordered must be paid in advance. 3.3  Doctor Computers accepts cash, checks, and credit cards.


4. LIABILITY  4.1 Service(s) are provided in an effort to fix, upgrade, or otherwise repair the computer system(s) for which you request such service(s). 4.2 Your system will not be intentionally harmed. The primary goal is to fix your computer, not damage it.  4.3 In the case of accidental damage of data to your system or data loss caused by already existing problems in your system such as viruses, bad configured software, or hardware problems/failures -You agree to hold Doctor Computers and any person(s) associated with Doctor Computers or involved in the work being done for you harmless from damages resulting from such problems. 4.4 It is your responsibility to back up your data. Doctor Computers will not be responsible for data loss. (See para 1.4 above)


5. SUPPORT  5.1 Customer satisfaction is our utmost importance.  5.2 All services will be conducted in a professional, reasonable and timely manner. Also, taking into consideration the circumstances and nature of the technical problems.


CUSTOMER AGREEMENT & AUTHORIZATION: I hereby agree to the above terms and authorize Doctor Computers to perform computer services/repair as per this agreement with express verbal or written confirmation. I also agree to the terms and conditions within this Agreement.




Doctor Computers™

132 Ashworth Avenue, Staten Island NY 10314

Phone: (718) 477-2113 / Fax: (928) 585-7077


Doctor Computers Staten Island NY



Staten Island Computer Services, Doctor Computers-Service & Repair Center For Commercial & Residential.

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